Contact Us

How to Reach Us

Choose the most convenient way to connect with our team.

Sales Inquiries

For product information and quotations

Technical Support

For existing customers needing assistance

General Inquiries

For partnerships, careers, and other matters

Send a Message

Contact Form

We'll respond to your inquiry as soon as possible.

Visit Us

Our Location

Drop by our office to meet our team in person.

Head Office

Silicon Computer and Communications PLC

Bole Road, Addis Ababa

Ethiopia

Business Hours

Monday - Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

Getting Here

Located in the heart of Bole, our office is easily accessible by public transport and has ample parking space.

Get Directions

FAQ

Frequently Asked Questions

Find answers to common questions about working with us.

How quickly can you respond to a service request?

For existing customers with support contracts, we typically respond to service requests within 2-4 hours during business hours, with emergency support available 24/7 for critical systems.

Do you offer installation services for purchased products?

Yes, we provide professional installation and setup services for all hardware and software products we sell, ensuring they're properly integrated into your existing infrastructure.

Do you offer warranty and post-sales support?

Absolutely. All our products come with manufacturer warranties, and we offer various support packages ranging from basic email support to comprehensive managed services with on-site technical assistance.

Can you provide customized solutions for specific industries?

Yes, we specialize in tailoring technology solutions for specific industry requirements, particularly in banking, telecommunications, healthcare, and education sectors. Our consultants work closely with you to understand your unique needs.